Welcome to ThesisBinding.ae. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order or engaging with our platform. If you do not agree with any part of these terms, you must not use our services.
1. Scope of ServicesThesisBinding.ae offers thesis binding and printing, thesis writing and editing, and thesis journal publication services.
- The services are intended for academic and personal use only.
- It is the responsibility of the client to provide accurate and complete information for the successful completion of services.
- We reserve the right to decline any service request that violates our policies or ethical guidelines.
By using our website, you confirm that:
- You are at least 16 years old or have obtained parental/guardian consent to use our services.
- You are legally permitted to enter into binding agreements in your jurisdiction.
- All information provided during the registration or order process is accurate and truthful.
- Order Placement: All orders must be placed through our website, and you are responsible for ensuring the accuracy of the details provided.
- Pricing: Prices for services are listed on the website and may vary based on specifications and requirements. We are transparent about our charges, and there are no hidden fees.
- Payment Terms: Payments must be made in advance via the payment methods available on our website. Orders are processed only after payment confirmation.
- Refund Policy: Refunds are subject to our refund policy, which varies depending on the service type and order status.
At ThesisBinding.ae, we are committed to delivering work that meets your expectations. However, if you require changes, our Revision Policy ensures a smooth and fair process.
Eligibility for RevisionsYou may request a revision if:
- The delivered work does not align with the specifications provided in your order.
- There are errors in formatting, binding, editing, or content alignment.
- A request is made within 7 days of order delivery (or as specified in the service agreement).
- Revisions will only be made to the originally submitted instructions. Any changes outside the scope of the original order will be treated as a new request and may incur additional charges.
- Revision timelines depend on the complexity and scope of changes required.
We aim to provide a satisfactory experience with our services. However, in certain cases, a refund may be issued. Below are the criteria and conditions for refunds.
Eligibility for a Refund- Non-Delivery of Service: If we fail to deliver your order within the agreed-upon timeframe and, no alternate solution is acceptable.
- Incorrect Deliverables: If the final product does not meet the agreed specifications or contains major errors that cannot be corrected through revisions.
- Duplicate Payment: If you accidentally make a duplicate payment for the same order.
- Order Cancellation: If you cancel the order before we begin work.
- Change of Mind: Refunds will not be granted if you decide to cancel after the work has started or is completed.
- Missed Deadlines Due to Client: Refunds are not applicable if delays are caused by the client’s failure to provide necessary materials or instructions.
- Minor Errors: Minor errors or adjustments that can be resolved through revisions are not eligible for a refund.
- Third-Party Disapproval: Refunds are not issued based on feedback or rejection from third parties, such as academic institutions or publishers, unless it directly relates to an error on our part.
- Force Majeure: Refunds are not applicable for delays caused by events beyond our control, such as natural disasters or technical outages.
- Contact us with your order number and reason for refund.
- Refund requests will be evaluated within 7 business days.
- Approved refunds will be processed through the original payment method within 14 business days.
- All materials and content provided by ThesisBinding.ae, including text, images, logos, and designs, are the intellectual property of ThesisBinding.ae and cannot be copied, reproduced, or distributed without prior written consent.
- Clients must ensure that any content they provide for binding, editing, or publication is free from copyright violations. We are not liable for any infringement issues arising from client-provided materials.
- We respect your privacy and ensure that all personal and academic information provided is treated with strict confidentiality.
- We do not share your data with third parties except as necessary to complete your order or as required by law.
While we strive for excellence, certain limitations apply:
- Accuracy: We are not responsible for factual errors or inaccuracies in the content provided by clients.
- Deadlines: We endeavor to meet agreed deadlines but are not liable for delays caused by circumstances beyond our control (e.g., technical issues or force majeure).
- Customization: Requests for highly customized services may require additional time and charges, which will be communicated upfront.
- Clients must provide all necessary materials, including but not limited to files, instructions, and specific requirements, in a timely manner.
- Clients are responsible for reviewing completed work and requesting revisions within the allowed timeframe, as specified in our revision policy.
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.
- The client assumes full responsibility for the outcomes of using our services, including but not limited to academic results or publication acceptance.
- ThesisBinding.ae reserves the right to update or modify these Terms and Conditions at any time without prior notice.
- Continued use of our website or services after changes have been made constitutes acceptance of the revised terms.
- These terms are governed by the laws of the United Arab Emirates.
- Any disputes arising from or related to these terms shall be resolved in the courts of the UAE.